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5 Social Media Tips to Remember During Emergencies


pdlineSnap and tweet.  We all want to be in the know and share what is happening on social media.  Information can be immensely helpful for a number of situations, but when an emergency takes place, Gilbert’s Police and Fire need your help.

Gilbert uses social media, especially Twitter, to post the most up-to-date information during emergencies.

We appreciate your tips and ask that if you see an emergency situation, please call 911.  Dispatchers do not get information through social media.  Calling 911 is necessary to dispatch emergency services.

Here are 5 more social media tips to remember during emergencies:

1. Do let family and friends know you are safe. If possible send out text messages instead of calling each person so cell phone services don’t crash.

2. Do warn others through social media or text messages if you have first-hand knowledge of a developing emergency.

3. Do not tweet or post information about the movements of law enforcement officers during an emergency. A criminal who is wanted by police may be familiar with the area.

4. Do not put yourself in a photo (take a selfie) and endanger yourself, no matter how compelling.

5. Do not spread rumors through posts, tweets or retweets

Thank you for your willingness to help Gilbert Police and Fire.  Don’t forget to like, tweet, or snap Gilbert.


International Investment: Gilbert, AZ


See how Gilbert’s Economic Development Department is attracting international business opportunities.

For more information visit Gilbert’s Economic Development Department.

4 Ways to Spot a Pool Leak

Pool owners know that water is lost to evaporation, and either a hose or an automatic pool water leveler (also called an autofill) replaces the lost water. However, there can be a sneakier, larger user of water when it comes to pools—a leak.  Here are four ways to identify if you have a pool leak, and what to do about it.

1. Visually inspect.  Where is the pool’s water level?  Ideally, your water level is about halfway up the skimmer’s opening.  If the water level is high, you may have a problem with your pool’s autofill. You can go check your water meter out front to see if there is constant water usage.

2. Listen.  Do you hear any water running?  If your autofill is constantly running, sometimes you can hear the water coming out of the autofill and into the pool. Locate the lid to the autofill and lift it up. Look and listen for running water.

3. Turn off the water supply to the pool. Usually the water supply to the pool is located in the back of the house near where the pool is—but not always.  If you suspect you have a leak, locate the backflow preventer associated with the pool’s water supply. Turn one of the valves perpendicular to the pipe to stop the flow of water to the pool. See pages 10 and 17 of the Smart Home Water Guide for a visual on this.

4. Perform the “bucket test.” This test will help you determine if your pool is losing water to evaporation or to a leak.

·       With the pool’s water supply still turned off, place a bucket, held down with a rock, on the first pool step.

·       Fill the bucket so that the water level in the bucket matches the pool’s water level.

·       Wait 2-3 days.

Scenario A: After 2-3 days, if the water levels are the same in the pool and the bucket, then you have only lost water to evaporation. Before you did the bucket test and turned off the water supply to the pool, was the autofill constantly running?  If yes, and if your bucket test indicates you only lost water to evaporation, you likely have a malfunctioning autofill device (it won’t turn off). Water doesn’t necessarily overflow the pool because of cracks and crevices in the cool deck and the absorption capacity of our clay soils.

Scenario B: After 2-3 days, if the water level in the pool is lower than the bucket, you have a leak or crack in your pool where water is escaping. When the water supply is shut off for a few days, the water loss from a leak in the pool can sometimes be quite dramatic. But you never noticed before because your pool’s autofill was refilling the water that was being lost through that crack or leak in the pool.

In either case, contact a pool service professional to fix the problem and start saving water.

Contact the Gilbert Water Conservation Office if you still have questions about your pool or landscape.


5 Dog-Friendly Gilbert Locations

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Dog Days of Summer: Spring

10469224_144000535768894_4321145992471092910_nI’m a 3-year-old English Labrador, originally from New York.  I went through Alcohol Tobacco Firearms and Explosive training in Virginia, and then joined Gilbert Fire and Rescue about a year and a half ago.  I love working with my partner David Zehring, and helping firefighters find out how fires started!

Fun Fact:
Before explosive training, I spent my first 14 months being trained as a guide dog for the blind.

My Favorite Toys are…
My tennis ball or anything I can fetch.

My Favorite Food is…
Dog food.

My Favorite Past Time is…
Playing and spending time with my family.

If I could talk, I would say…
“I love my job and love assisting in solving arson crimes and ‘locking’ up the ‘bad’ person.”

Dog Days of Summer: Bono

dogblogbonoI’m a 3-year-old Dutch Shepard. I was born and raised in Holland, and went through the same police dog training program as my brother, Lenz. I joined the Gilbert Police Department’s K-9 Unit with him about a month ago. My partner is Officer Greg Thomas.

Fun Fact:
Most of us K-9 officers follow our commands in Dutch.

My Favorite Toys are…
A piece of PVC pipe I like to chew on.

My Favorite Food is…
Eukanuba dog food.

My Favorite Past Time is…
Rolling around in the yard.

If I could talk, I would say…
“Let me out of the car because I want to bite that guy in the bite suit again!”

Gilbert Dog Days: Monsoon Tips

photoEvery summer, the Valley of the Sun gives way to quick and heavy monsoons. In addition to uprooting trees and creating a headache of a commute, the storms can also impact your pets. Lighting and thunder, in particular, are known to frighten animals which can foster escape or destructive behavior. To help your pets, the Arizona Humane Society has the following recommendations.

1. Create a Safe Place
Animals will seek out a location that will isolate the sound. The Humane Society recommends allowing access to a spot where the pet know it can find refuge. Fans and radios are recommended for these locations so that the sound can be blocked out.

2. Distract Your Dog
When we have a hard time sleeping or focusing, it is usually because we have something on our minds. The same goes for our pets. It is recommended to get your pets attention through activities they enjoy (i.e. belly rubs or chasing a ball in a confined space.).

3. Keep Identification on Your Pet
Unfortunately, some pets will bolt at unknown and scary sounds. Keeping well fitted collars with up to date identification tags or microchip information will be important to make sure your four-legged friend makes it home safely.

Remember, storms can come on quickly. Stay safe out there.


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